# About Perennial DC Heat Pumps

> We install and replace ducted air-source heat pumps across Washington, DC, and plan each job around your house, your equipment and what you want to change.

URL: https://perennialdcheatpumps.com/about/

At [Perennial DC Heat Pumps](https://perennialdcheatpumps.com/) we install and replace ducted air-source heat pumps across Washington, DC. We plan each job around your house, the equipment you have now and what you want to change, and we keep a straight equipment swap separate from any work on your ducts, wiring or access.

## What we install

If your home has ducts, or a forced-air system you want to move off gas, that is our work. Our [services directory](https://perennialdcheatpumps.com/services/) covers heat pump replacement, cold-climate equipment, dual fuel, furnace conversion, indoor air handlers, the ductwork that goes with them and ducted commercial projects. We don’t take on ductless mini splits, geothermal systems, heat pump water heaters, tank removal, or shared-loop and VRF building systems.

## How we work out your project

We start with the rooms: which ones stay too hot or too cold, and why. Then we match the equipment, the duct layout and any supporting work to those loads and put it all in a written estimate. Our [buying guide](https://perennialdcheatpumps.com/guide/dc-heat-pump-buying-guide/) walks through the same decisions. If a building approval or a hidden condition is still open, we say so in the estimate until it is settled.

## What goes in your written agreement

Before any work starts, you get a written agreement that names who is responsible for the job, what is included, which permits are filed and what each side has agreed to. Our [terms](https://perennialdcheatpumps.com/terms/) set out how projects are carried out. Read the agreement against your own notes before you sign.

## Where we work in DC

We work inside the District. Our [service-area pages](https://perennialdcheatpumps.com/service-areas/) explain what tends to shape a project in each part of the city, from Capitol Hill rowhouses to detached houses in Upper Northwest. They describe the neighborhoods, not offices. We look at each house and its equipment on its own terms.

## What to have ready before work begins

Use our [quote checklist](https://perennialdcheatpumps.com/guide/heat-pump-quote-checklist/) to compare what is included, what is left out, the paperwork you will receive and the actual warranty terms on the equipment. When you are ready, [request an estimate](https://perennialdcheatpumps.com/contact/) with what you already know about the house. You don’t need to answer the technical questions first; that is our job.

## Continue planning

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